Checkout

 
Whilst every effort has been made to ensure that the information contained on this website is accurate and up to date, The Midas Touch will not be held liable for any errors.

Omissions or price changes. In the event that we are out of stock of an item we will contact you to advise you of the lead time or offer you a suitable alternative product. Title of goods does not pass to the purchaser until such time as the goods are paid for in full. We accept all major credit cards and cheques.

Cheques made payable to The Midas Touch

Address:

Midas Touch
222 Oxford Street
Swansea
SA1 3BQ
United Kingdom

Please allow at least five days for clearance of personal cheques over and above our delivery lead time.

 

Delivery

All deliveries are made using the Royal Mail’s ‘Special Delivery’ service. Each watch travels through a secure network which is separate from the regular post. The progress of this delivery is monitored at every stage via a bar-code tracking system. Accordingly, the Royal Mail guarantee that your item will arrive between 9.00am and l3.00pm on the next working day. All our deliveries are insured independently for loss or damage. All delivery times are estimations. Please ensure that your package is intact before signing for it.

 

Delivery Costs

Delivery to any location within the UK are FREE. For deliveries outside the UK the cost will vary according to the weight and destination of the parcel. Delivery costs are added to the cost of your order.

 

Returns

Goods must be received by us in the condition they left us i.e. in the original packaging and unused.

An arranged services for which a charge has been made i.e. Saturday delivery will not be refunded. Refunds will be made within 7 days of the arrival of the product into our shop. All items returned are closely inspected by our quality control department. A report of the condition of the item is passed on to our customer services department so a refund can be given where appropriate. The customer will be responsible for the cost of returning the goods.

You are entitled to return the item for refund in the following circumstances:
1) If the item ordered is not delivered.
2) If the item is faulty or damaged in any way.

We recommend that you check the exact specifications of your order prior to placing it to ensure you order exactly what you want, as mistakes (by you) cannot be rectified later.

We recommend you ship your goods pre-packed and insured for the full purchase price against loss in transit via a trackable carrier, such as Royal Mail to:

Midas Touch
222 Oxford Street
Swansea
SA1 3BQ
United Kingdom

 

Disclaimers

We endeavour to keep product information as up to date as possible. However, specifications are liable to change without notice. Product photographs are intended to illustrate the particular model as best they can. While every effort is made to provide accurate and up to date information, we can not be held responsible for any errors or omission on our website.

We endeavour to ensure that all pricing information on the Website is accurate, rarely an error may occur and goods may be mispriced. If a pricing error is discovered or an order is placed at the erroneous price we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price; or notify you that we have cancelled your order. We will not be obliged to supply goods at the incorrect price.

All orders made by you through the Website are subject to acceptance by us. We may choose not to accept your order for any reason and will not be liable to you or to anyone else in those circumstances. After submitting an order to us we will send you an order acknowledgement email with your order number and details of the goods that you have ordered. Please note this email is an acknowledgement and is not an acceptance of your order. Any email or other electronic acknowledgement by us of receipt of an order placed by you does not constitute legal acceptance by us of your order.

Limitation of Liability – We will not be held responsible for any injury, accidents or damage to property which might occur in the use or misuse of our products. Customer Complaints – Whilst we make every effort to ensure that the service and products that we provide are to your satisfaction, in the event of you having a complaint then please phone or email us by using our contact page.